Buy-Now-Pay-Later abuse of process in the “sales-centric” approach to health care
“In sales-centric health care, the modus operandi is to close the deal whilst the iron is hot and punish anyone wanting to reconsider their impulse purchase”...
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People-managing the “social media generation”
“By its very nature, social media trains users to make rapid, almost instantaneous decisions. In an instant, the individual decides whether they “like” or “dislike” a post. Apps demand that a definitive decision be made instantly, without thought or consideration of extenuating factors...”
Making Hay While the Sun Shines - The Downside
“In the panic to retain existing, and recruit new, ancillary staff to fuel your growth, did you make ‘battlefield decisions’ to offer staff exorbitant hourly rates that are unsustainable in a weakening economy?”
The Great Resignation in the Health Sector
“Practices paying danger money to simply secure your services may struggle to offer another pay rise for a very long time. Apart from negotiating your new pay rate, also negotiate your next pay rise date and the approximate quantum of that rise if you meet reasonable expectations...”
Explosive uplift in Australians tapping into their super for dental treatment
“You have tapped the retirement savings of the most vulnerable for procedures with a life expectancy of 10 to 15 years. Take a good look at yourselves, you are about to cause the demise of yet another good public health initiative!"
Patient payment plans: The next big disruption on the dental horizon
Dr Kia Pajouhesh, owner of Smile Solutions discusses the introduction of payment plans in the dental industry.