Collins Street, Melbourne has always been associated with glamour, beauty and elegance. And it’s stylish array of shops fall into line with that tradition. Smile Solutions’ Invisalign Shop is no exception but it has one key distinction. It provides a service, not a product.
Smile Solutions is known for its holistic approach to dentistry. Its 18 specialists, 20 general dentists and 10 dental hygienists all work seamlessly in one place to respond to your every dental need.
Among its fields of specialisation, Smile Solutions offers all orthodontic treatments including clear and internal braces.
Specialist orthodontist David Austin talks more about Smile Solutions’ Invisalign Shop.
The Smile Solutions Invisalign Shop is extremely accessible for people seeking orthodontic treatment, isn’t it?
That’s right. Melbournians can visit the Smile Solutions Invisalign Shop on their lunch break or to and from work. They can arrive by tram, by train, by car by bike, by skateboard in a wheelchair or on foot. We’re very easy to reach.
I notice when they get here the first thing they will see is the interactive installation, which invites you to smile into the camera and asks “what does your smile say about you?”. So I smiled at the camera and it told me I was charming. So it actually made me curious as to what actually happens in the shop?
In this shop we explain to patients the process and benefits of Invisalign, the clear alternative to conventional metal braces. Many people want a straighter smile but most people don’t like the idea of what’s often called a mouth full of metal.
Anyone who enters the shop is greeted by a consultant, if they don’t have an appointment the consultant will give them some pointers about Invisalign and answer any questions they might have about how to achieve their dream smile. They can make an appointment to see a Smile Solutions orthodontist at a later date. If the customer has made an appointment they will see a Smile Solutions orthodontist like myself in the private consulting room in the shop.
The orthodontist will ask them about their relevant expectations and needs. If the person is deemed to be a candidate for Invisalign, which 90% of people are, the orthodontist will inform them of the price range for treatment and the available payment options and will schedule a full consultation. This first consultation is entirely free of charge.
If they are not a candidate for Invisalign treatment, the orthodontist will explain the various options to straighten their teeth or will outline any other dental services that might be relevant.
The shop consultant will personally escort the customer to the Smile Solutions reception on level 1. There, one of the friendly receptionists will make an appointment for him or her to see either a dentist or hygienist according to their needs. In some circumstances it may be possible to see an orthodontist on level 12 of this magnificent building.
That’s the advantage of having a full team of clinicians in all dental fields practicing under one roof.
Exactly, and again, the initial consultation is free of charge and of obligation.
So next time you’re around Collins Street pop in and say hi and we will be able to tell you how to improve your smile.